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Here is yet another Video on how to Hard reset, which is processed Physically, by pressing Reset button
Soft Reset Video: http://youtu.be/B7z4o6yW3VE
Official North American Order: http://goo.gl/wpwYzv
Official World Wide order: Coming Soon
i have the ATV1200 and tried the master reset and it didnt work. my screen keep coming back to the screen that says reboot now
Try this to help
http://wiki.mygica.tv/index.php?title=RecoveryScreenATV1200