{"id":1148,"date":"2012-01-20T04:14:37","date_gmt":"2012-01-20T04:14:37","guid":{"rendered":"http:\/\/blog.xctechs.com\/vlogs\/?p=1148"},"modified":"2012-01-20T04:14:37","modified_gmt":"2012-01-20T04:14:37","slug":"error-1601-or-1602-when-restoring-iphone-or-ipod-touch-in-itunes","status":"publish","type":"post","link":"https:\/\/xctechs.info\/?p=1148","title":{"rendered":"Error 1601 or 1602 when restoring AppleTV, iPhone or iPod touch in iTunes"},"content":{"rendered":"<h4>Issue<\/h4>\n<p>When trying to restore your iPhone in iTunes, you may see the following message followed by an error code 1601 or 1602:<\/p>\n<blockquote><p>The iPhone could not be restored. An unknown error occurred.<\/p><\/blockquote>\n<p>Or when trying to restore your iPod touch in iTunes, you may see the following message:<\/p>\n<blockquote><p>The iPod &#8220;[username]&#8221; could not be restored. An unknown error occurred (1602)<\/p><\/blockquote>\n<h4>Solution<\/h4>\n<p>Follow the steps listed above for <a href=\"http:\/\/www.xctechs.info\/?p=1859\">Error 1604<\/a>. This error may also be resolved by disabling, deactivating, or uninstalling third-party security, antivirus, and firewall software. See steps in this article for details on troubleshooting security software.<\/p>\n<p>Completely remove iTunes and Apple Mobile Device support and then reinstall iTunes 7.5 or later.<\/p>\n<p><strong>Important:<\/strong>\u00a0Information about products not manufactured by Apple is provided for information purposes only and does not constitute Apple&#8217;s recommendation or endorsement. Please\u00a0<a href=\"http:\/\/www.info.apple.com\/kbnum\/n17159\">contact the vendor<\/a>\u00a0for additional information.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Issue When trying to restore your iPhone in iTunes, you may see the following message followed by an error code 1601 or 1602: The iPhone could not be restored. An unknown error occurred. Or when trying to restore your iPod touch in iTunes, you may see the following message: The iPod &#8220;[username]&#8221; could not be &hellip;<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[],"tags":[763,14],"class_list":["post-1148","post","type-post","status-publish","format-standard","","tag-blog","tag-tutorials"],"_links":{"self":[{"href":"https:\/\/xctechs.info\/index.php?rest_route=\/wp\/v2\/posts\/1148","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/xctechs.info\/index.php?rest_route=\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/xctechs.info\/index.php?rest_route=\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/xctechs.info\/index.php?rest_route=\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/xctechs.info\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=1148"}],"version-history":[{"count":0,"href":"https:\/\/xctechs.info\/index.php?rest_route=\/wp\/v2\/posts\/1148\/revisions"}],"wp:attachment":[{"href":"https:\/\/xctechs.info\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=1148"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/xctechs.info\/index.php?rest_route=%2Fwp%2Fv2%2Fcategories&post=1148"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/xctechs.info\/index.php?rest_route=%2Fwp%2Fv2%2Ftags&post=1148"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}